KUCHING, Sept 3: The Islamic Affairs Department of Sarawak (JAIS) hails as the first public sector agency to receive the ‘Business Excellence (BE)’ recognition, under the Malaysia Productivity Corporation (MPC).
JAIS Director, Mual Suaud announced the matter during the Sarawak-level Syariah Law Enforcement Seminar launching ceremony here on Tuesday.
“The BE recognition, a comprehensive management system framework known as Malaysia Business Excellence Framework (MBEF), is usually a practiced by ‘Government Linked Companies (GLC)’.
“However this time, JAIS Sarawak is the first among government departments to receive this recognition, scoring 600 to date, aiming to surpass a score of 800 to ensure JAIS Sarawak achieves an international standard,” he said this in his speech.
The BE initiative is a practical and holistic approach to achieve excellence in all aspects of organisational management, focused on enhancing productivity in high-impact organizations.
Currently, JAIS has implemented quality initiatives such as ISO certification, integrity and digitisation for almost two decades.
In other developments, Suaud said that JAIS Sarawak has set up the Sarawak Islamic Service System (KISWA) in efforts to facilitate online service dealings for Muslims without having to come physically to the counter.
“KISWA facilitates the community. All services with the religious department can be done online, and also current developments of the Sarawak Government through Sarawak ID,” he said.
Previously, JAIS, through SAINS has established an online complaint system known as Shariah Offense Complaint and is expected to be fully implemented by the mid 2025. – TVS
